Uber’s expansion in Tenerife marches on, introducing two novel vehicle options for group travel as of today. These services, Uber Van, designed for accommodating up to 6 passengers, and Van XL, catering to larger groups of up to 9 travelers, complement the existing array of Taxi and Uber Black offerings. This initial phase of the launch will make these services available between 4 PM and 6 PM.
With this move, the company aims to continue bolstering the island’s tourism sector during a period anticipating record-breaking visitor numbers. The start of 2023 already showed a 30% surge in tourist figures compared to 2022, as reported by the Border Tourist Movement Survey conducted by the INE.
The coverage of these two new services will encompass municipalities like Guía de Isora, Adeje, Arona, and Granadilla de Abona, including Tenerife Sur – Reina Sofía Airport. The company will monitor operations to assess potential expansion to other parts of the island.
Felipe Fernández Aramburu, CEO of Spain and Portugal, noted, “Following the successful launch of our taxi and Uber Black services and in response to the demand for a service for larger groups on the island, today we announce the launch of Uber Van and Van XL in Tenerife. We want to continue supporting the local tourism sector to improve mobility on the island in a season when record tourist numbers are expected.”
HOW DOES UBER VAN AND VAN XL WORK
To utilize these services in Tenerife, users simply need to download the app, sign up, and input a payment method. Once logged in, the user specifies the destination, and the app displays the journey’s price. Upon a driver accepting the request, the app provides the waiting time for pickup and details of the vehicle and driver.
The pricing for Uber Van and Van XL is structured as follows:
Base price: €11 during low demand/ €13.8 during peak time
Minimum price: €23 during low demand / €33.10 during peak time
Per minute: €0.40 during low demand / €0.40 during peak time
Per kilometer: €1.90 during low demand / €2.20 during peak time
Base price: €15
Minimum price: €59
Per minute: €1.30
Per kilometer: €7.30
For communication before pickup, users can utilize in-app chat or call the driver anonymously. During the journey, passengers can share their location and estimated arrival time with family or friends. If accompanied, passengers can automatically split the fare with their companions.
Upon reaching the destination, the journey concludes without further action needed. Users will promptly receive a receipt for their journey via email and can download their invoice from the Uber website.
Both users and drivers can rate each other, contributing valuable feedback to ensure service quality.